Visonic POWERMASTER-10 Guide de l'utilisateur télécharger pdf (Page 71)

7. MAINTENANCE

D-304762 PowerMaster-10/30 G2 Installer's Guide

Fault What it means Solution

AC SUPPLY

FAILURE

There is no power and the system is working

on backup battery power

Make sure that the AC power supply is

connected properly

CLEAN ME The fire detector must be cleaned Use a vacuum cleaner to clean the detector

air vents occasionally to keep them free of

dust.

COMM. FAILURE A message could not be sent to the

monitoring station or to a private telephone

(or a message was sent but was not

acknowledged)

1. Check telephone cable connection

2. Check that correct telephone number has

been dialed.

3. Dial Monitoring Station to check whether

or not events are received.

CPU LOW

BATTERY

The backup battery within the control panel is

weak and must be replaced (see section 7.3,

Replacing the Backup Battery).

1. Check for AC power is available in the

Panel.

2. If trouble exists for more than 72 hours,

replace the battery pack

CPU TAMPER

OPEN

The control panel was physically tampered

with or its cover was opened, or it was

removed from wall.

The control panel is not closed properly.

Open the control panel and then close it.

FUSE TROUBLE The PGM fuse is burnt out or overloaded. Make sure that the connection load conforms

to that specified in the Specifications.

GAS TROUBLE Gas detector failure Gas detector: Disconnect and then put back

the AC power supply connector

CO Gas detector: Replace the detector

GSM NET FAIL The GSM communicator is not able to

connect to the cellular network.

1. Move the Panel and GSM unit to another

location.

2. Enter and exit the installer menu

3. Disconnect GSM unit and install it again

4. Replace SIM card

5. Replace the GSM unit

JAMMING A radio-frequency signal which is blocking

communication channel of sensors and

control panel is detected.

Locate the source of interference by switching

off any wireless devices (cordless telephones,

wireless ear plugs, etc.) in the house for 2

minutes then check if trouble continues.

Use also RF diagnostics to check signal

strength.

LINE FAILURE There is a problem with the telephone line 1. Lift the telephone receiver and make sure

a telephone line can be heard

2. Check the telephone connection to the

control panel

LOW BATTERY The battery in a sensor, keyfob or wireless

commander is near the end of its useful life.

1. For AC powered devices, check AC power

is available and connected to the device.

2. Replace the device battery.

MISSING A device or detector has not reported for

some time to the control panel.

1. Make sure the device is physically present.

2. Check the display for device faults, for

example, low battery.

3. Use RF diagnostics to check the current

signal strength and during the last 24

hours.

4. Replace the battery.

5. Replace the device.

NOT NETWORKED A device was not installed or not installed

correctly, or, cannot establish communication

with the control panel after installation.

1. Make sure the device is physically present.

2. Use RF diagnostics to check the current

signal strength and during the last 24

hours.

3. Open the device cover and replace the

battery or press the tamper switch.

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Visonic POWERMASTER-10 Guide de l'utilisateur Page 71

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